# conflict resolution
8 moments across 7 episodes. Click any moment to jump straight to that part of the episode.
0:02Introduction to Doug Noll and the promise of never having an argument againLeanne Elliott: Hello and welcome to Truth, Lies and Work, the award-winning podcast where behavioural science meets workplace culture, brought to you by the HubSpot Podcast Network, the audio destination for business prEP 333 · 3 Sept 2026·intro· 0:02–2:0610:35Applying the technique in high-stakes environments and the workplaceAl Elliott: When you and I were talking before, I think we said That if you use the techniques in both of your books, then you can basically go through the rest of your life without having a fight or an argument ever agaEP 333 · 3 Sept 2026·interview· 10:35–15:0642:53Workplace Surgery: managing an undermining friendAl Elliott: Thank you for, uh, waiting till I had a mouthful of water for that. I wish it was Guinness. Okay, so question number 2, how do you manage a friend who now reports to you? This person writes, I was promoted 6 EP 288 · 31 Mar 2026·workplace surgery· 42:53–48:0348:35What happens when they disagree?Al Elliott: I have to ask the question, which I hope will be a simple answer, but I have to ask the question, what happens when you disagree? Gemma Ruse: I don't think we disagree loads about important things. We bring dEP 271 · 29 Jan 2026·panel interview· 48:35–51:3822:30Managing emotions when things heat upMamie Kanfer Stewart: Absolutely. I mean, emotions are gonna run high, and that is just a fact of being human. And as a meeting leader, it is part of your job to help take down the emotions. And some of that is gonna comEP 241 · 16 Oct 2025·interview· 22:30–25:5148:02Workplace Surgery — can DISC fix team tensions?Al Elliott: Brilliant. Okay, so question number 3, can DiSC, D-I-S-C, actually help with team tensions, or is there something better? Leanne Elliott: There's something better. Was there more? Al Elliott: There is more. NEP 214 · 15 Jul 2025·workplace surgery· 48:02–55:255:38How to mend a broken work relationshipAl Elliott: Well, breaking news, Al's wearing a pair of spectacles on the pod. If you're watching it on YouTube, you will see, um, I got these new specs, which is great, so I can actually see, um, Leanne now. However, BeEP 150 · 3 Dec 2024·news roundup· 5:38–11:2336:21Workplace Surgery: Difficult business partnerAl Elliott: Hmm, that's kind of a tough one because up until halfway through or three-quarters of the way through that, I thought maybe it's just your business partner is venting. Maybe this is how they work through probEP 101 · 28 May 2024·workplace surgery· 36:21–42:26
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